Nisa Local, Cowbridge Road – Bridgend

Please check out the testimonial below from Brett Griffiths, store owner at Nisa Local Cowbridge Road, Bridgend.

‘For me the best things about partnering with Country Choice for my in-store bakery and food to go are the ease of operation, the product quality, and the sheer range on offer.

SIMPLICITY

‘We know that there is demand for in-store bakery and food to go, but we are not caterers and so we need a solution that is really simple to operate and maintain - Country Choice gives us that. And, although consumers want value for money, they also want quality products in return for their hard earned cash, and here too Country Choice hits the mark. The range on offer is critical because we need to be able to offer customers something fresh and tasty whatever time of day they visit us – sausage rolls and handheld bakes first thing in the morning, freshly prepared filled baguettes for lunch, and maybe a cake or other sweet treat on their way home from school or work.

THE SUPPORT PACKAGE

‘Aside from the quality of the products, which is great, the other great thing about dealing with Country Choice is the level of support that I get from them. Whether it’s staff training, range advice, ticketing, or the introduction of new products, my rep is always on hand to help out, and the work of the company’s Foodservice Trainers is particularly useful when it comes to food preparation, baking, and product presentation.

LABELLING SOLUTIONS & LEGISLATION

‘Country Choice has also been on hand to help with things like changes in legislation. Take Natasha’s Law and the new HFSS guidelines for example. Both of these presented a potential minefield for anybody serving food and so the fact that Country Choice took care of all of this for us with its packaging and labelling solutions is another added bonus, as is the online ordering system, which is really simple to use, and very convenient. And, talking of packaging, the professional look and feel that this brings to the overall offer definitely helps to drive sales.

INNOVATION

‘Lastly, they never stop coming up with new and innovative ideas. For example, we have recently introduced their Hudson’s hotdog concept, which is going really well, and they have other great ideas too, such as bake in pack toasties and even pizza. Looking for new ideas, concepts and products can be a frustrating and time consuming process, but thanks to Country Choice we don’t have to go out looking for them as we can now get everything we need from one place.’