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Call us today -
0344 8920 399
Please select the category of your enquiry:
To sign up for Online Ordering simply fill in the registration form here, we will then email your username and password directly to the email address that you provided.
If you need to reset or have forgotten your password, simply click 'Forgotten Password' on the Online Ordering homepage.
Yes, there is a dedicated Customer Service team available 8.30am - 5.00pm Monday to Friday.
Please contact the equipment department on 0344 8920 399.
For code queries please contact your Fieldsales Representative. For technical problems with the in-store printer, please contact SATO on 01255 24000.
You can contact your Fieldsales Representative, contact the marketing department on 0344 8920 399 or order online here.
Your Telesales Operator will inform you of promotions we currently have on offer. Or please provide your email address by clicking here to receive promotions via email.
Standard point of sale is available to order here. For bespoke point of sale please contact your Fieldsales Representative for more information.
Please advise us if you do not wish to receive Choice Cuts or Product Catalogue by email or phone 0344 8920 399.
The minimum order for delivery is £60. This value can be made up across all food products, packaging, ice cream and food safety items. All this is delivered on a composite order.
We do not have the facilites to handle transactions by credit card payments. This may change in the future.
Yes, click on the order online icon at the top of the screen.
We make scheduled, daily deliveries throughout mainland UK.
All products are delivered on the same multi-temperature vehicles. You may request a print out to confirm the temperature of your order as soon as it is delivered.
No, your products are delivered straight to your store.
The correct number of labels are provided in the product case you receive. If no labels are found in the case, please contact your Telesales Operator.
If your product is not baking properly there could be a fault with your oven. Please contact the equipment department on freephone helpline 0344 8920 399, who will arrange for an engineer to come and inspect the oven.
Please contact us on our freephone number 0344 8920 399 and we will arrange for a Fieldsales Representative to visit your store to discuss account terms.
You can visit our academy in Orpington or arrange for a Foodservice Trainer to visit your premises. Please contact your Telesales Operator or Fieldsales Representative to arrange a suitable date.
Please book an appointment through your Telesales Operator or Fieldsales Representative.
Please contact your Fieldsales Representative who will visit your premises and talk through the necessary procedures and requirements.
We have guides written specifically to accompany our in-store training sessions which serve as a comprehensive reference library.
Please contact your Fieldsales Representative to book an appointment to visit one of our academies.
For food and delivery complaints, contact your Telesales Operator. For equipment and in-store printers, freephone helpline 0800 521 366.
Please contact the Technical Department with your query/issue on 0800 521 366.
© Country Choice 2018 | Brakes Bros Limited t/a Country Choice, Registered Office: Enterprise House. Eureka Business Park, Ashford, Kent, TN25 4AG. Registered in England & Wales Company No: 02035315