Frequently Asked Questions
I have a problem with my in-store printer, who do I contact?
For code queries please contact your Fieldsales Representative. For technical problems with the in-store printer, please contact SATO on 01255 252828.
My oven is not working. Who do I contact?
Please contact the equipment department on 0344 8920 399.
Why is my product not baking properly?
If your product is not baking properly there could be a fault with your oven. Please contact the equipment department on freephone helpline 0344 8920 399, who will arrange for an engineer to come and inspect the oven.